If you breakdown at the roadside and suffer an electrical or mechanical fault that immobilises your vehicle, your membership entitles you to one of our recovery operators attending your vehicle and up to one hour’s roadside assistance.
We will attempt to carry out a repair when practical, to enable you to complete your journey. If this is not possible we will transport the vehicle to a destination of your choice or a garage within a 10 mile radius of the scene of the breakdown. We will also transport the driver and up to 4 passengers to your chosen destination or to the garage for repair within the 10 mile radius.
If you need to leave your vehicle at a garage for repair we will reimburse the cost of a taxi fare or public transport (upon submission of receipts) up to a maximum of £10.00
If you breakdown at your home address your membership entitles you for up to one hours mechanical assistance.
We will attempt to carry out a repair when practical. If this is not possible we will transport the vehicle to a destination of your choice or a garage within a 10 mile radius of your home address. (This excludes any mechanical assembly or any form of servicing, and the £10.00 Taxi concession offered in the roadside section).
Change of address - Assistance at your home is only covered at the address registered at inception unless we have been notified of a change of your home address prior to any breakdown. If you change address please notify us immediately.
If you breakdown and your vehicle cannot be repaired within a reasonable time then we will recover you to a single destination either your home address or chosen onward destination within the United Kingdom mainland, (providing the destination is able to accept the vehicle without restriction), within the terms and conditions of the membership.
Please note recovery cannot be arranged at an alternative time. It must be requested at the time of the breakdown. If a member decides not to have the vehicle repaired then this option will be excluded.
With our onward destination service we will offer you vehicle hire for up to 72 hours, or overnight hotel accommodation or alternative transport costs.
If you breakdown at roadside and repairs cannot be carried out within an agreed reasonable period and you have selected section 4 then you can choose one of the following options: -
(i) Reimbursement of the cost of alternative road or rail travel for the driver and up to 4 passengers from the scene of the breakdown to one destination within the Territorial Limits stated in this policy, plus a return journey for one person to collect the vehicle upon completion of repairs. Up to£60.00 a person and a maximum amount of £300.00 a claim.
(ii) Reimbursement of the cost of one night’s accommodation up to a total of £200 a claim (excluding food and drink, telephone calls and newspapers) in the vicinity of the breakdown for the driver and up to 4 passengers up to a maximum of £40.00 per person.
(iii) Reimbursement of the cost of suitable car hire for up to 72 hour’s up to a maximum of £150.00 per claim, excluding fuel, insurance and excess charges.
The maximum payable for any claim from any one breakdown including any reimbursement claim is £1,000 or the current market value of the vehicle at the time of the breakdown whichever is lower.
ABC Rescue is an internet based Automobile Breakdown Club. Our main aim at ABC Rescue is to get you mobile whenever possible in the shortest possible space of time in the event of your car suffering an immobilising mechanical or electrical breakdown.
Should your vehicle have the misfortune of suffering an unexpected breakdown, please contact us and we will arrange for one of our dedicated service engineers* to attend your vehicle as quickly and as viably as we can.
If it is possible and practical to do so then they will attempt to have your vehicle repaired at its present location; if we are unable to get your car mobile then they will recover the vehicle to a garage or a location of your choice in accordance with your level of membership.
In addition to individual membership, ABC Rescue welcomes enquiries from charities and professional organisations.
ABC Recue is proud to be associated with both the Disabled Motorist Federation and MASIS (Mobility and Sickness Information Service).For further details on all of our products, please call: 0844 993 4999.